Privacy Policy

Please read them carefully to understand your rights and responsibilities.
Last updated March 1, 2026

1. Information We Collect

When you submit the OSOW Permit Form on this website, we may collect the following information:

Company Information

  • US DOT Number
  • Company name or DBA

Contact Information

  • Email address

Route Information

  • Origin and destination addresses
  • Route notes

Driver Information

  • Driver first and last name
  • Driver license number

Vehicle Information

  • Truck and trailer unit numbers
  • Make, model, and year
  • License plate numbers and issuing states
  • Vehicle Identification Numbers (VIN)
  • Number of axles
  • Trailer length

Load Information

  • Load description
  • Load dimensions (length, width, height)
  • Number of pieces

Permit Calculation Data

  • Overall dimensions (width, height, weight, length)
  • Axle weights
  • Axle spacings

Technical Data

We may also collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • reCAPTCHA verification data

We use Google reCAPTCHA to prevent spam and abuse.

2. How We Use Your Information

We use collected data to:

  • Process oversize and overweight permit requests
  • Communicate with you regarding your request
  • Prepare permit applications with state agencies
  • Improve our services and website functionality
  • Prevent fraud and abuse

3. Payment Processing

Payments for permit services are processed through Stripe. We do not store your full payment card details on our servers.

Stripe’s privacy policy can be found here: https://stripe.com/privacy

4. Data Sharing

We may share your information only with:

  • U.S. state permitting agencies
  • Payment processors
  • Technology providers necessary to operate our service

We do not sell personal information.

5. Data Retention

We retain submitted information only as long as necessary to:

  • Process permit requests
  • Maintain transaction records
  • Comply with legal obligations

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Request correction
  • Request deletion

Requests can be submitted through the contact email on this website.

8. Third-Party Services

This website may rely on third-party services including:

  • Google reCAPTCHA
  • Stripe

These services may collect information according to their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.